Terms of Service

Effective date: 17 September 2025

Who we are

ARTONLY is the gallery brand of One Eyeland. Orders on www.artonly.gallery are billed by One Eyeland.
GST: 33AAAPH3622D1ZJ.

Using the site

By placing an order, you confirm you are legally able to enter into a contract and that the information you provide is accurate.

Products and colours

Every print is produced to order. Colours on screens can vary, so a slight difference between what you see and what you receive is normal.

Pricing and taxes

Prices are shown before applicable taxes and shipping. GST is charged at checkout for orders billed within India. For orders shipped outside India, local duties and taxes may apply on delivery and are the customer’s responsibility.

Payments

We accept major cards and other methods shown at checkout. Payments are processed securely by our payment partners. Your card details are not stored on our servers.

Shipping timelines

Within India

  • Unframed prints: 4 to 5 business days

  • Framed prints: 12 to 14 business days

Outside India

  • Unframed prints: 7 to 10 business days

  • Framed prints: 14 to 21 business days

  • Some countries and remote islands may take longer.

Timelines are estimates from dispatch. Public holidays, customs checks, courier delays, or events beyond our control can extend delivery times.

Order changes and cancellations

We start production quickly.

  • Unframed prints: cancel or change within 12 hours if production has not begun

  • Framed prints: cancel or change within 24 hours if framing has not begun

After these windows, the order is locked and cannot be changed or cancelled.

Returns and replacements

We pack each artwork with care. If your order arrives damaged, incorrect, or with a size mismatch, contact us within 24 hours with photos of the outer box, inner packing, and the product. Once verified, we will arrange a replacement.

For customers outside India, return shipping to us is paid by the customer.
Returns or exchanges for any other reason are not possible because every print is made to order.

Risk of loss

Risk passes to you on delivery to the address provided at checkout.

Intellectual property

All images, text, and designs on the site belong to their respective rights holders and are licensed to One Eyeland for sale. You may not copy, reproduce, or resell any content or products without written permission.

Prohibited use

Do not misuse the site, attempt to interfere with security, or use the site for unlawful activity.

Limitation of liability

To the maximum extent permitted by law, One Eyeland is not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid for the product related to that claim.

Force majeure

We are not responsible for delays or failures caused by events outside our reasonable control.

Governing law

These terms are governed by the laws of India. Courts in Chennai will have exclusive jurisdiction.

Contact

Questions about these terms can be sent to info@artonly.gallery or the postal address above.